“I would like to thank every one of the LSPR team – great, fantastic trainers and co-ordinators. It has been a fantastic course!” – Sherry Farzami

You are here: Diploma Course >> Syllabus >> Syllabus Week 12

Syllabus Week 12

Internal Communications

This session covers Internal Communications strategy and employee engagement. There will be use of case studies in this session to illustrate.

• ·         Internal Communications and Reputation Management

• ·         Various forms of Internal Communications

• ·         Open-Book Management (transparency)

• ·         The Psychological Contract

• ·         Understanding what really motivates employees

• ·         Staff development: job enlargement, job enrichment, job rotation and project management

• ·         Understanding the concept of Social Capital

• ·         Pod casting and Web Blogging

• ·         Wording the right “Messages” to various audiences

• ·         Employee Relations

• ·         Sources of conflict

Previous page: Syllabus Week 11
Next page: Syllabus Week 13