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“A very inspiring and thought provoking course!” Eva Kon


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Syllabus Week 3

Strategy and Planning, Research and Target Audiences


This session covers the critical role of strategy and planning in PR as part of a strategic process. The session starts with the importance of research and various ways to produce a situation analysis. The setting of objectives and the development of strategy and tactics are also examined along with the identification of key target audiences.

  • Why strategy is central to PR and reputation management
  • The relationship between research, objectives and strategy
  • An analysis of the nature of strategy viewed from Mintzberg’s perspective
  • The different types and levels of strategy: emergent and prescriptive strategies
  • Resource-based strategies and core competence
  • Blue ocean strategy
  • Positioning strategy
  • The strategic process: analysis, selection, implementation, analysis
  • SWOT analysis; PEST; gap analysis; value migration; market research; portfolio analysis:
  • The identification of key target audiences: third party advocates and stakeholders
  • Multiple stakeholders: six market domain model
  • Stakeholders and reputation management: case study
  • The use of demographics and lifestyle characteristics
  • Influences on the creation of a target list
  • Strategy development and implementation; tactics and actions
  • Programme planning against the strategy brief; case studies
  • Strategy intent: mission and vision statements and the importance of value propositions

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